Privacy Policy

1. Information We Collect

1.1 Personal Identification Information

When you book a training program or apply for residency, we collect the following personal data:

• Full Name: As it appears on your passport or government-issued ID
• Email Address: For booking confirmations, program updates, and communications
• Phone Number: For emergency contact and logistical coordination
• Date of Birth: To verify age eligibility and for insurance purposes
• Nationality and Passport Details: Required for compliance with Thai immigration law and TM30 residency reporting (see Section 1.3)

1.2 Training and Medical Information

To ensure your safety and provide appropriate training, we may collect:

• Training background and experience level in Muay Thai or other combat sports
• Physical fitness and conditioning status
• Pre-existing injuries, medical conditions, or health concerns
• Emergency contact information and medical insurance details

1.3 Passport Information and TM30 Reporting

Legal Requirement: Under Thai Immigration Law (Section 38 of the Immigration Act B.E. 2522), all foreign residents staying in Thailand must be reported to the immigration authorities within 24 hours of arrival. This requirement is known as TM30 reporting.

To comply with this legal obligation, we collect and process the following passport information:

• Passport number
• Passport issuing country
• Passport expiration date
• Thai visa type and entry stamp details

This information is shared with Sit Jaroonsak (Thailand) for submission to Thai Immigration authorities. Failure to comply with TM30 reporting can result in fines or legal complications for both the resident and the facility.

1.4 Payment Information

The website does not collect card payments as part of the public inquiry flow. If payment is arranged after your inquiry is accepted, it is handled directly with the gym or its designated representative outside the website. Any payment information shared in that separate process is governed by the payment method or provider used at that time.

1.5 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and operating system
• Pages visited and time spent on the site
• Referring website or source of traffic

This information is collected through cookies and similar tracking technologies to improve user experience and website performance. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

2.1 Booking and Program Fulfillment

We use your personal data to:

• Review and respond to your inquiry
• Confirm your program details and arrival logistics
• Coordinate accommodation and training schedules
• Communicate program updates, policies, or changes

2.2 Training and Safety Management

Your training and medical information is used to:

• Assess your technical readiness and assign appropriate training intensity
• Ensure your safety during sparring, conditioning, and fight preparation
• Provide emergency medical assistance if needed
• Evaluate eligibility for the Managed Fight Program

2.3 Legal Compliance

Your passport information is used exclusively for TM30 reporting to comply with Thai Immigration Law. We do not use this information for any other purpose without your explicit consent.

2.4 Marketing and Communications (with Consent)

With your explicit consent, we may use your email address to send:

• Updates on new training programs or special offers
• Newsletters featuring training tips, fight results, or gym news
• Feedback surveys to improve our services

You may opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly at bookings@sitjaroonsak.com.

3. How We Share Your Information

3.1 Service Providers

We share your personal data with trusted third parties who assist in delivering our services:

• Sit Jaroonsak (Thailand): Your name, contact information, training background, medical details, and passport information are shared with the physical training facility in Chiang Mai to fulfill your program, ensure safety, and comply with TM30 reporting requirements.
• Direct Payment Providers: If your inquiry is accepted and a separate payment method is used off-site, limited contact or transaction details may be shared only as needed to complete that payment arrangement.

3.2 Legal Obligations

We may disclose your information if required by law, including:

• Compliance with Thai immigration authorities (TM30 reporting)
• Response to valid legal processes (subpoenas, court orders)
• Protection of the rights, property, or safety of Stratos Limited, Sit Jaroonsak, or others

3.3 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.Your data is used solely for the purposes outlined in this Privacy Policy.

4. Data Retention

4.1 Retention Period

We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy:

• Inquiry and booking records: Retained for 7 years for tax, accounting, and operational purposes, as required by Hong Kong law.
• TM30 reporting records: Retained for 1 year after your departure, in accordance with Thai immigration requirements.
• Medical and training records: Retained for 3 years for safety, liability, and insurance purposes.
• Marketing communications: Retained until you withdraw consent or unsubscribe.

4.2 Deletion Requests

You may request deletion of your personal data at any time by contacting us at privacy@sitjaroonsak.com. Please note that we may be required to retain certain information for legal or regulatory compliance (e.g., financial records, immigration records).

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

5.1 Right to Access

You have the right to request a copy of the personal data we hold about you.

5.2 Right to Correction

If any of your personal information is inaccurate or incomplete, you have the right to request correction.

5.3 Right to Deletion

You may request deletion of your personal data, subject to legal retention requirements (see Section 4).

5.4 Right to Object

You have the right to object to the processing of your personal data for marketing purposes. You may opt out at any time.

5.5 Right to Data Portability

You have the right to request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.

5.6 Right to Withdraw Consent

If we process your data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at privacy@sitjaroonsak.com. We will respond to your request within 30 days.

6. Data Security

6.1 Security Measures

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction, including:

• SSL/TLS encryption for data transmitted over the internet
• Secure servers and encrypted databases
• Access controls limiting data access to authorized personnel only
• Regular security audits and vulnerability assessments

6.2 No Absolute Security

While we take reasonable steps to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security, and you acknowledge the inherent risks of transmitting data over the internet.

7. International Data Transfers

Your personal data may be transferred and processed in:

• Hong Kong SAR (Stratos Limited headquarters)
• Thailand (Sit Jaroonsak training facility)

By using our services, you consent to the transfer of your data to these jurisdictions. We ensure that all third-party service providers adhere to data protection standards comparable to those required by Hong Kong law.

8. Cookies and Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us improve user experience, remember your preferences, and analyze website traffic.

8.2 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (e.g., session management, security).
• Analytics Cookies: Used to track website performance and user behavior (e.g., Google Analytics).
• Marketing Cookies: Used to deliver targeted advertisements (if applicable, with your consent).

8.3 Managing Cookies

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, partner services). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are intended for individuals aged 18 years or older. We do not knowingly collect personal data from minors. If you are under 18, you must have parental or guardian consent to participate in our programs.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated policies will be posted on this page with the revision date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact:

Stratos Limited (Data Controller)
Registered in Hong Kong SAR
Email: privacy@sitjaroonsak.com
Bookings: bookings@sitjaroonsak.com

By using our website and services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.